Terms and Conditions

By accessing and placing an order on this website, you agree to abide by the following terms and conditions. Orders are typically processed within 1–7 business days, and deliveries are carried out throughout the week. Shipping is free, and tracking details will be provided once the order is dispatched. In the event of high order volumes, minor delays may occur.

Discounts and offers are non-combinable and are determined solely by the management team. Requests for changes in shipping address or order modifications must be made at least 24 hours before dispatch. A cancellation fee may apply, and cancellations after dispatch will not be accepted.

Products are listed with accurate descriptions; however, due to varying availability or vendor constraints, actual items may slightly differ from images shown. In case of damaged deliveries, customers must report the issue within 24 hours of receipt along with valid proof. Deliveries will be attempted only once and are considered complete if the recipient is unavailable, the address is incorrect, or the product is accepted by a neighbor, gatekeeper, or receptionist.

Substitution may occur if a specific product is unavailable, ensuring equal or higher value replacements. In case of duplicate orders, the team will attempt to confirm with the customer; however, if unresponsive, internal discretion will apply. Orders with fraudulent intent or suspicious behavior may be rejected or blocked without prior notice.

Orders meant strictly for a particular recipient will be considered fulfilled if the recipient is unavailable. All courier deliveries may take 1–7 days depending on various factors and will be completed between 8 AM and 10 PM. Service eligibility is subject to discretion, and the platform reserves the right to refuse service without explanation.

The terms mentioned herein are governed by applicable laws, and all disputes will be subject to relevant jurisdiction. These terms, along with the privacy, refund, and other relevant policies, form the complete agreement between the user and the platform. Users may also receive transactional or promotional communication via SMS, WhatsApp, email, or call.

Feedback may be requested from the recipient to maintain service quality. Any misuse or unethical order activity will be treated seriously and may be reported to relevant legal authorities. For any queries regarding these terms, users are encouraged to reach out via the contact information provided on the website.